Collection Agencies and Services

Credit Reporting and Collections Services
http://www.firstresearch.com
Profiles cover key aspects of an industry's size, scope, and operations, recent news and developments, industry trends, risks, and opportunities, and include a five-year industry forecast. Profiles are updated quarterly and include:


ACA International
Information resources available from this organization include:

Collector Magazine / Newsletters
http://www.acainternational.org/publications
Publications provide news and information for the credit and collection industry, with topics covered including management, technology, trends, statistics, legal and regulatory issues, and more. Selected resources are accessible free online.

Research and Statistics
http://www.acainternational.org/publications
Various sections address frequently asked questions regarding the credit and collection industry including federal and state laws, agency operations, market segments, technology, and more. Selected resources are accessible free online.

Starting And Managing A Collection Agency
http://www.acainternational.org/publications  Select "Brochures & Booklets"
Startup guide takes users through the various aspects of starting and managing a successful collection agency and includes a discussion of factors to consider in buying and valuing a debt collection company. All information is available free online.

Debt Collection Agencies
http://www.ibisworld.com
Reports provide in-depth industry analysis and a five-year industry growth forecast, with special focus on the underlying structure and external forces and relationships that affect an industry and its performance. Report sections include:


Kaulkin Media
The Kaulkin Report: The Future of Receivables Management
http://www.insidearm.com/category/store/books-and-reports/
Report provides a comprehensive analysis of current market trends and the future outlook for the debt collection industry and its participants, including consumers, creditors, regulators, debt collection agencies, and debt buyers. Executive summary including detailed table of contents and index can be viewed free online.

Bureau of Labor Statistics, U.S. Department of Labor
Occupational Outlook Handbook - Bill and Account Collectors
http://www.bls.gov/bill-and-account-collectors.htm
Information provided includes a description of the nature of the work, number and types of jobs, education and training, wages and earnings, employment outlook, and sources for additional information. All information is available free online.

Industry Market Research Reports
Collection Agencies
http://www.marketresearch.com  Search for specific terms or keywords
In-depth business market research reports include information on market size and market segmentation; marketing strategy; product and market forecasts; business trends, risks, and opportunities; key participant profiles; market share data; and more. Summary abstract and detailed table of contents for each market research report is accessible free online.

Industry Market Analysis Reports
Collection Agencies and Services
http://www.bizminer.com  Search for "561440"
Industry statistics for collection agencies and services include industry sales and sales trends, market size and market share by sales class, average company sales and sales per employee, staffing and employment trends, business start up activity and failure rates, and other business statistics on a national, state, and metropolitan area level. Sample market analysis reports can be viewed free online.

More Industry Research and Analysis
For more business research and analysis available from Standard & Poor's, Freedonia Group, Euromonitor, and other sources—including key business statistics, market research and analysis, and business trends and forecasts for a wide range of industries, see Industry Overview, Issues, Trends, and Outlook.


Industry Financial Ratios
Collection Agencies and Services
http://www.bizminer.com  Search for "561440"
Five-year comparative financial statement analysis includes income statements with expense detail, balance sheets, cash flow statements, and key business and financial ratios for collection agencies and services. Reports are available by sales size range, and also in small business, sole proprietor, and business start up versions. Sample financial reports with detailed financial ratio analysis can be viewed free online.

Kaulkin Media
Collection Agency Financial Benchmark Report
http://www.insidearm.com/category/store/books-and-reports/
Financial benchmark report includes income statement and balance sheet data and key financial and operating ratios for collection agencies, with report data broken out by sales size range for eight size categories. Data is derived from the BizMiner financial reports described immediately above.

ACA International
Information resources available from this organization include:

Agency Benchmarking Survey
http://www.acainternational.org/products-reports-12901.aspx
Agency benchmarking survey provides financial and operating benchmarks for debt collection agencies by agency size, with survey data provided including average and median measures for revenues, expenses, operating performance, and more. Detailed table of contents and excerpts from prior year surveys can be viewed free online.

Top Collections Markets Survey
http://www.acainternational.org/products-reports-12901.aspx
Statistical survey provides average and median measures for new business, gross recoveries, accounts and account balances, commissions, recovery rates, and more, with data categorized by market category and service type. Table of contents and excerpts from prior year surveys can be viewed free online.

ACA International
Compensation & Benefits Survey
http://www.acainternational.org/products.aspx  Select "Management / Operations"
Compensation survey provides employee compensation and benefits information for executive, management, and other collection agency personnel, with survey data broken out by geographic region and dollar amount of new accounts. Table of contents can be viewed free online.

Bureau of Labor Statistics, U.S. Department of Labor
Occupational Outlook Handbook - Bill and Account Collectors
http://www.bls.gov/bill-and-account-collectors.htm
Information provided includes a description of the nature of the work, number and types of jobs, education and training, wages and earnings, employment outlook, and sources for additional information. All information is available free online.


Kaulkin Ginsberg
The Kaulkin Report: The Future of Receivables Management
http://www.insidearm.com/category/store/books-and-reports/
Chapter 8: Mergers and Acquisitions includes information on types of buyers and their acquisition criteria, recent merger and acquisition activity, and M&A trends and outlook. Executive summary, detailed table of contents, and index can be viewed free online.

ACA International
Starting And Managing A Collection Agency
http://www.acainternational.org/publications  Select "Brochures & Booklets"
Startup guide takes users through the various aspects of starting and managing a successful collection agency and includes a discussion of factors to consider in buying and valuing a debt collection company. All information is available free online.

Small Business Valuation Formula Multiples
Collection Agencies
http://valuationresources.com/Misc/ValuationMultiples.htm
Report provides small business valuation formula multiples for collection agencies and more than 200 other industries. Valuation multiples are derived from market transactions as reported by BIZCOMPS®, with the primary focus on small companies priced at less than $1 million.




Related Industries:
Credit Bureaus and Credit Reporting Agencies
Credit Card Processing Services
Commercial Banks and Financial Institutions
Consumer Finance and Credit Companies

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