Credit Collections and Services
http://www.firstresearch.com
Profiles cover key aspects of an industry's size, scope, and operations, recent news and developments,
industry trends, risks, and opportunities, and include a five-year industry forecast. Profiles are
updated quarterly and include:
ACA International
Information resources available from this organization include:
Collector Magazine / Newsletters
http://www.acainternational.org/publications.aspx
Industry news and information for the credit and collection industry, with topics covered including
management, technology, statistics, trends, regulatory and compliance issues, and more. Selected
resources are free online.
Research and Statistics
http://www.acainternational.org/publications.aspx
Various sections address frequently asked questions regarding the credit and collection industry
including federal and state laws, agency operations, market segments, technology, and more. Selected
resources are free online.
Starting And Managing A Collection Agency
http://www.acainternational.org/publications.aspx
Select "Brochures & Booklets"
Startup guide takes users through the various aspects of starting and managing a successful business
and includes a discussion of factors to consider in buying and valuing a debt collection agency.
All information is free online.
Debt Collection Agencies
http://www.ibisworld.com
Reports provide in-depth industry analysis and a five-year industry forecast, with special focus on
the underlying structure and the external forces and relationships that affect an industry. Report
sections include:
Kauklin Ginsberg
The Kaulkin Report: The Future of Receivables Management
http://www.insidearm.com/go/research
Comprehensive analysis of current market trends and the outlook for the debt collection industry and
its participants, including consumers, creditors, regulators, debt collection agencies, and debt buyers.
Executive summary including detailed table of contents and index is free online.
Bureau of Labor Statistics, U.S. Department of Labor
Occupational Outlook Handbook - Bill and Account Collectors
http://www.bls.gov/oco/ocos143.htm
Information provided includes a description of the nature of the work, number and types of jobs, education
and training, wages and earnings, employment outlook, and sources for additional information. All
information is free online.
Industry Market Research Reports
http://www.marketresearch.com
In-depth business market research reports include information on market size and market segmentation;
marketing strategy; product and market forecasts; business trends, risks, and opportunities; key participant
profiles; market share data; and more. Summary abstract and detailed table of contents for each market
research report is accessible free online.
Industry Market Research Analysis
Collection Agencies
http://www.bizminer.com Select "SIC Drilldown - Business Services - 7322"
Industry statistics include market size and market share by sales class and segment, number of companies,
annual sales and sales trends, sales per employee, staffing and employment trends, business start
up activity and failure rates, and other business statistics on a national, state, and metropolitan
area level. Sample market report can be viewed free online.
More Industry Research and Analysis
For more business research and analysis available from Standard & Poor's, Freedonia, Euromonitor,
Dun & Bradstreet, and other sources—including key business statistics, market research and analysis,
and business trends and forecasts for a wide range of industries, see
Industry Overview, Issues, Trends, and Outlook.
Industry Financial Ratios
Collection Agencies
http://www.bizminer.com Select "SIC Drilldown - Business Services - 7322"
Five-year comparative financial analysis includes income statements with expense detail, balance sheets,
cash flow statements, and key business and financial ratios. Financial statements and ratios are available
by sales size range for all firms, and also in small business, sole proprietor, and business start
up versions. Sample financial report can be viewed free online.
ACA International
Agency Benchmarking Survey
http://www.acainternational.org/publications.aspx
Select "Reports"
Survey provides financial and operating benchmarks for debt collection agencies by revenue size including
average and median measures for revenues, expenses, operating performance, and more. Prior year surveys
are available free online.
ACA International
Top Collections Markets Survey
http://www.acainternational.org/publications.aspx
Select "Reports"
Statistical survey provides average and median measures for new business, gross recoveries, accounts
and account balances, commissions, recovery rates, and more, with data categorized by market and service
type. Prior year surveys are available free online.
Kaulkin Ginsberg
Accounts Receivable Management Benchmarking Survey
http://www.insidearm.com/go/research
Survey provides financial and operational benchmarks for debt collection agencies law firms and debt
buyers by company size and region. Table of contents is available free online.
More Industry Financial Analysis
For more business financial information and analysis available from Integra Information, RMA Annual Financial Statement Studies, and other sources—including financial statements, financial ratios, and other key performance indicators and benchmarks for a wide range of industries, see Industry Financial Information and Financial Ratios.
Kaulkin Ginsberg
Collection Agency Compensation Study
http://www.insidearm.com/go/research
Study provides salary and benefit information by agency size and also includes additional information
on recruiting, incentives, training, and turnover.
Credit Research Foundation
Credit and A/R Compensation Study
https://www.crfonline.org/store/ Select "Books
and Monographs"
Study covers credit and accounts receivable management personnel in six major job classes with detail
compensation data for 22 job positions by company size, business type, region, education, experience,
skills, responsibilities, and more.
Bureau of Labor Statistics, U.S. Department of Labor
Occupational Outlook Handbook - Bill and Account Collectors
http://www.bls.gov/oco/ocos143.htm
Information provided includes a description of the nature of the work, number and types of jobs, education
and training, wages and earnings, employment outlook, and sources for additional information. All
information is free online.
Officer Compensation ExpenseSee "
BizMiner Industry Financial Ratios" above for report including this data.
Five-year comparative financial analysis details officer compensation expense in both dollars and as a percentage of sales. Available by sales size range for all firms, and also in small business, sole proprietor, and business start up versions. Sample financial reports can be viewed free online.
More Compensation and Salary Data
For more compensation and salary survey data available from ERI Economic Research Institute, PayScale, Salary.com, and other sources—including average salary, salary range, incentive compensation, and employee benefits
information for a wide range of jobs and industries, see Compensation and Salary Surveys.
Kauklin Ginsberg
The Kaulkin Report: The Future of Receivables Management
http://www.insidearm.com/go/research
Chapter 8: Mergers and Acquisitions includes information on types of buyers and their acquisition
criteria, recent merger and acquisition activity, and trends and outlook. Executive summary including
detailed table of contents and index is free online.
ACA International
Starting And Managing A Collection Agency
http://www.acainternational.org/publications.aspx
Select "Brochures & Booklets"
Startup guide takes users through the various aspects of starting and managing a successful business
and includes a discussion of factors to consider in buying and valuing a debt collection agency. All
information is free online.
BVMarketData
Private Company Sales Transactions Databases
Pratt's Stats® http://www.bvmarketdata.com/PSAdvSearch.asp
BIZCOMPS® http://www.bvmarketdata.com/BIZAdvSearch.asp
Free "Visitor Search" allows users to search thousands of private company sales transactions by SIC Code, NAICS Code, or business description for comparable business sale transaction data, including revenue, earnings, and EBITDA multiples. Data can be purchased as a single report or by subscription.
More Business Sale Transaction Data
For more business sale transaction data available from BizBuySell®, Done Deals, MergerStat, Public Stats™, and other sources for a wide range of industries, see Business Valuation Multiples and Merger & Acquisition Transaction Data.
Back To Top