For resource guides specific to other industries, see
Industry Information Resources which covers
over 400 individual industries.
Credit Collections and Services
http://www.firstresearch.com
Profiles cover key aspects of an industry's size, scope, and operations, recent
news and developments, industry trends, risks, and opportunities, and include
a five-year industry forecast. Profiles are updated quarterly and include:
ACA International
Information resources available from this organization include:
Collector Magazine / Newsletters
http://www.acainternational.org/publications.aspx
Industry news and information for the credit and collection industry covering
a wide range of topics including management, technology, statistics, trends,
regulatory and compliance issues, and more. Selected resources are free online.
Research and Statistics
http://www.acainternational.org/publications.aspx
Various sections address frequently asked questions regarding the credit and
collection industry including federal and state laws, agency operations, market
segments, technology, and more. Selected resources are free online.
Starting And Managing A Collection Agency
http://www.acainternational.org/publications.aspx
Select "Brochures & Booklets"
Startup guide takes users through the various aspects of starting and managing
a successful business and includes a discussion of factors to consider in
buying and valuing a debt collection agency. All information is free online.
Kauklin Ginsberg
The Kaulkin Report: The Future of Receivables Management
http://www.insidearm.com/go/research
Comprehensive analysis of current market trends and the outlook for the debt collection
industry and its participants, including consumers, creditors, regulators, debt
collection agencies, and debt buyers. Executive summary including detailed table
of contents and index is free online.
Debt Collection Agencies
http://www.ibisworld.com
Report provides in-depth analysis and a five-year industry forecast, with special
focus on the underlying structure and the external forces and interrelationships
that drive an industry. Report sections include:
First Detroit Corporation
Collection Agency Report
http://www.firstdetroit.com/Newsletter/newsletter.html
Monthly newsletter provides extensive coverage of collection agencies and bad
debt buyers, with topics covered including financial performance, mergers and
acquisitions, financing transactions, and enforcement actions.
Bureau of Labor Statistics, U.S. Department of Labor
Occupational Outlook Handbook - Bill and Account Collectors
http://www.bls.gov/oco/ocos143.htm
Information provided includes a description of the nature of the work, number
and types of jobs, education and training, wages and earnings, employment outlook,
and sources for additional information. All information is free online.
BizMiner
Industry Market Statistics
Collection Agencies
http://www.bizminer.com Select "SIC Drilldown - Business Services -
7322"
Industry statistics include market volume, number of firms, annual sales and sales
trends, sales per employee, staffing and employment trends, business start up
activity and failure rates, and other business statistics and information on a
national, state, and metro area level.
More Industry Research and Analysis
For more industry research and analysis available from Standard & Poor's, IBISWorld,
Dun & Bradstreet, and other sources which cover a wide variety of industries,
see Industry Overview, Issues, Trends, and Outlook.
ACA International
Agency Benchmarking Survey
http://www.acainternational.org/publications.aspx
Select "Reports"
Survey provides financial and operating benchmarks for debt collection agencies
by revenue size including average and median measures for revenues, expenses,
operating performance, and more. Prior year surveys are available free online.
ACA International
Top Collections Markets Survey
http://www.acainternational.org/publications.aspx
Select "Reports"
Statistical survey provides average and median measures for new business, gross
recoveries, accounts and account balances, commissions, recovery rates, and more,
with data categorized by market and service type. Prior year surveys are available
free online.
Kaulkin Ginsberg
Accounts Receivable Management Benchmarking Survey
http://www.insidearm.com/go/research
Survey provides financial and operational benchmarks for debt collection agencies
law firms and debt buyers by company size and region. Table of contents is available
free online.
BizMiner
Industry Financial Analysis
Collection Agencies
http://www.bizminer.com Select "SIC Drilldown - Business Services -
7322"
Five-year comparative financial analysis includes income statements with expense
detail, balance sheets, and key business and financial ratios. Available in all
firms, small business, sole proprietor, and business start up versions.
Kaulkin Ginsberg
Collection Agency Compensation Study
http://www.insidearm.com/go/research
Study provides salary and benefit information by agency size and also includes
additional information on recruiting, incentives, training, and turnover.
Credit Research Foundation
Credit and A/R Compensation Study
https://www.crfonline.org/store/
Select "Books and Monographs"
Study covers credit and accounts receivable management personnel in six major
job classes with detail compensation data for 22 job positions by company size,
business type, region, education, experience, skills, responsibilities, and more.
Bureau of Labor Statistics, U.S. Department of Labor
Occupational Outlook Handbook - Bill and Account Collectors
http://www.bls.gov/oco/ocos143.htm
Information provided includes a description of the nature of the work, number
and types of jobs, education and training, wages and earnings, employment outlook,
and sources for additional information. All information is free online.
More Compensation and Salary Data
For more compensation and salary survey data available from ERI Economic Research Institute, Salary.com, and
other sources covering a wide variety of industries, see Compensation
and Salary Surveys.
Back To Top
Kauklin Ginsberg
The Kaulkin Report: The Future of Receivables Management
http://www.insidearm.com/go/research
Chapter 8: Mergers and Acquisitions includes information on types of buyers and
their acquisition criteria, recent merger and acquisition activity, and trends
and outlook. Executive summary including detailed table of contents and index
is free online.
First Detroit Corporation
Collection Agency Report / Mergers & Acquisitions
http://www.firstdetroit.com/Newsletter/newsletter.html
Monthly newsletter provides extensive coverage of collection agencies and bad
debt buyers, with topics covered including financial performance, mergers and
acquisitions, financing transactions, and enforcement actions. Prior years M&A
transaction information is available in separate publication.
ACA International
Starting And Managing A Collection Agency
http://www.acainternational.org/publications.aspx
Select "Brochures & Booklets"
Startup guide takes users through the various aspects of starting and managing
a successful business and includes a discussion of factors to consider in buying
and valuing a debt collection agency. All information is free online.
BVMarketData
Pratt's Stats® Private Transaction Database
http://www.bvmarketdata.com/PSAdvSearch.asp
Free "Visitor Search" allows users to search over 12,000 private company sales transactions by SIC Code, NAICS
Code, or business description for comparable sales data. Data can be purchased as a single report or by subscription.
More Business Sales Transaction Data
For more business sales transaction data available from BIZCOMPS®, Done Deals, Public Stats™, and other sources
for a wide range of industries, see Business Valuation Multiples and
Merger & Acquisition Transaction Data.
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