E-Commerce & Online Stores – Industry Research, Analysis, Statistics, and Forecasts

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Industry Analysis, Statistics, Trends, and Forecasts

• Market size and major product and service segments
• Key industry statistics, trends, and financial ratios
• Operating conditions and current performance
• Competitive landscape and environment
• Major company profiles and market shares
• Five-year outlook and growth forecasts

Digital Commerce 360
Internet Retailer® Magazine
https://www.digitalcommerce360.com/

Monthly trade journal features news and information for the e-commerce and online retail industries, with topics covered including market trends, technology, competitive practices, and people shaping the industry and special features including "The Future of Online Retail Technology" (January issue), "Technology Innovations in E-Retailing" (July issue), and "Hot 100 Special Issue" (December issue).

National Retail Federation
"State of Retailing Online" (SORO) studies available from this trade association include:

Marketing and Merchandising
https://nrf.com/
Annual study addresses e-retailer marketing and merchandising priorities, with topics covered in the report including fastest growing marketing activities, mobile marketing initiatives that provide a direct return on investment, areas of personalization that are the most difficult to implement, social media networks with the highest effective conversion rates, and most significant merchandising priorities.

Key Metrics, Business Objectives, and Mobile
https://nrf.com/
Annual study provides an overview of metrics for the current year as well as e-retailers' key priorities for the year ahead, with topics covered in the study including sales trends, key benchmarks such as site conversion, cart abandonment, average order, and costs per order, top e-retailer initiatives and priorities, and planned investment in enhanced features and functions for smartphones and tablets.

Additional Benchmarks for Members Only
https://nrf.com/
Members-only slide deck provides a more in-depth look at the data behind these SORO studies, with measures provided by type of retailer, online business volume, and number of years online including conversion rates, average order amount, recurring customer rate, returned merchandise costs, and investments in offerings, features, and functions for smartphones, tablets, and other mobile devices.

Digital Commerce 360
Resources available from this organization include:

Charts + Data
https://www.digitalcommerce360.com/
Charts and data section features the latest trends and charts for eight e-commerce categories based on statistical information from a variety of sources including Internet Retailer's original research, with e-commerce categories covered in this section including online sales, mobile commerce, e-retailers, Internet, technology, marketing, consumers, and B2B e-commerce. All data is available free online.

Research Reports
https://www.digitalcommerce360.com/
Research report categories include ranking reports that rank and profile leaders by region or market segment, technology research reports that provide in-depth analysis on key technology topics in the e-commerce world, merchant category reports that take an in-depth look at product categories, and financial research reports that address e-retailer trends from a financial and investment perspective.

Top500Guide.com
https://www.digitalcommerce360.com/
Online database provides financial, operating, and competitive information on the global e-commerce market, with data provided including annual sales, rankings, and other measures for the top retail web businesses by geographic market (e.g., U.S. Top 500 & Second 500, Europe 500, Latin America 500, Asia 500, and China 500) and specialty e-commerce market (e.g., Social Media 500 and Mobile 500).

BizMiner Market Analysis Reports
Electronic Shopping Services
https://www.bizminer.com  Search for "454111" to see available reports

Market analysis reports provide industry statistics for a user-defined area on a national, state, county, metro area, or zip code level, with data provided including number of companies, market volume and sales trends, average company sales, sales per employee, staffing and employment trends, average employee wage, and business start up activity and failure rates. Sample report can be viewed online.

Financial Statements and Financial Ratios

https://www.bizminer.com  Search for "454111" to see available reports

• Income and expenses in dollars and percentages
• Balance sheets in dollars and percentages
• Profitability and return on investment ratios
• Liquidity and working capital ratios
• Asset turnover and efficiency ratios
• Capital structure and debt service ratios

(see links for individual reports)  (sample spreadsheet)

Key statistics section of these reports provides detailed income statements and balance sheets on a common-size basis and over twenty-five industry financial ratios, with financial ratios provided for the each of the four most recent calendar years and on a historical average basis for 3-year, 5-year, and 10-year time periods. Sample spreadsheet with breakdowns by asset size can be viewed free online.

RMA Annual Statement Studies
Electronic Shopping
https://www.rmahq.org/

Annual financial statement analysis provides income statements, balance sheets, and key financial ratios for companies that sell merchandise of all types online, with major product categories sold by these merchants including health and beauty products, apparel and accessories, jewelry, footwear, consumer electronics, home furnishings, food and beverages, sporting goods, and office supplies.

Compensation and Salary Surveys

U.S. Bureau of Labor Statistics
Electronic Shopping
https://www.bls.gov/oes/

Annual employment and wage survey provides hourly and annual wage data for persons employed in this retail sector that includes merchants that sell products such as apparel and accessories, jewelry, footwear, consumer electronics, appliances, furniture, home furnishings, health and beauty aids, food and beverages, sporting goods, and office equipment and supplies via an online store or auction site.

PayScale, Inc.
Online Store
https://www.payscale.com/

Free online service provides salary, bonus, and hourly wage data for job positions in this retail sector such as software engineer, operations manager, marketing manager, graphic designer, warehouse manager, and warehouse worker, with employers for which data is provided including Amazon.com, Inc., Overstock.com, Inc., Zappos.com, Inc., eBay, Inc., Groupon, Inc., Wayfair, LLC, and Zulily, LLC.

BV Guides and Databases

BVMarketData
Private Company Sales Transaction Databases
https://www.bvresources.com/

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