SIC 4724 | NAICS 561510
The following guide to industry information, research, and analysis provides sources for industry trends and statistics, market research and analysis, financial ratios and salary surveys, and more.
Select from the following sections or scroll below to view available resources:
For guides to other industries, see our index of over 400 industries.
Comprehensive market research reports provide in-depth industry analysis and five-year forecasts, with special focus on the underlying structure and external forces and relationships that affect industries and their performance. Report contents include:
Annual subscriber survey examines trends in agency operations, with topics covered in the survey including sales trends, portion of home-based operations, average home-based revenue, sales by market segment, services fees and commissions, factors impacting agency operations, marketing approaches used to attract and keep clients, and importance of social media in marketing services.
FirstResearchTravel Agencies & Services
First Research profiles cover key aspects of an industry's size, scope, and operations and include a five-year growth forecast. Profile contents include:
Biennial survey of NACTA members jointly published by the ASTA and NACTA profiles the primarily home-based independent agent community, with topics covered in the survey including participant demographics and characteristics, sales and revenue information, commission structure, trends in operations, host agency and franchise relationships, and Global Distribution System (GDS) usage.
Travel Trends Index
Current and leading indexes measure the direction and pace of travel volume to and within the U.S. on a monthly basis, with index values provided for the market in aggregate and for the international, domestic, business, and leisure market segments for the last three months and six months and for the next three months and six months in comparison to the same time periods in the prior year.
U.S. Travel Outlook
Monthly newsletter provides information on overall industry trends, the current state of the economy, and trends and forecasts for specific markets (e.g., leisure, business, and international) and service segments (e.g., air transportation, lodging, and road and rail transportation). Summary and full text versions of the current newsletter are available online, with prior issues available to members only.
U.S. Travel Forecast
Semiannual forecasts provide information on the economy, total travel expenditures (U.S. residents, international visitors), international visitors (total international visitors to the U.S., overseas arrivals to the U.S.), and total domestic person-trips (business, leisure) for the last five years and prospectively on a forecast basis for the next five years. Summary of the current forecast is available free online.
Five-year financial statement analysis includes income statements, balance sheets, and key financial ratios, with data available by sales size range on a national, state, and metro area level.
Annual financial benchmarking survey provides information on agency sales, net revenue, operating expenses, and profits, with survey data broken out by type of agency (e.g., independent agent, retail leisure, and corporate), company size based on annual revenue, and sales by service segment (e.g., ARC air-corporate, ARC air-leisure, cruise, tour and package, hotel, car rental, rail, and insurance).
Annual ASTA study provides compensation and benefits data for agency personnel, with salary data broken
out by experience level and management and sales responsibility, business type and number
of employees (e.g., home based, independent agent, single location, and multiple locations with one employee or multiple employees), company size based on annual revenue, and geographic region.
Annual employment and wage survey provides hourly and annual wage data on a national, state, and metropolitan area basis for personnel employed by companies that act as agents in selling, booking and arranging air and ground transportation, lodging accommodations, cruises, tours, event tickets, vacation packages, and other travel-related services for the general public and commercial clients.
Free online service provides median salary, bonus, and hourly wage data for selected job positions in this sector such as agency manager, counselor, consultant, agent, administrative assistant, and customer service representative, with employers for which compensation data is provided including Expedia, Inc., Carlson Wagonlit, BCD Travels, Protravel International, and Orbitz Worldwide, Inc.